Refund Policy
Effective Date: July 22, 2025
Website: https://loopsyncsolution.co.uk
Email: Contact@loopsyncsolution.co.uk
At Loopsyncsolution, we are committed to providing high-quality call center services tailored to your business needs. We strive to ensure customer satisfaction, but due to the nature of our services, certain conditions apply to our refund policy.
1. Service-Based Refunds
Because our services involve time, resources, and personnel, refunds are generally not issued once a service has been initiated or delivered. However, exceptions may be made in the following cases:
- The service was not delivered as agreed upon in the service contract.
- There was a billing error or overcharge.
- A cancellation was made before service commencement and within the allowable notice period.
2. Eligibility for Refunds
To be eligible for a refund, you must:
- Submit a written refund request within 7 days of the issue.
- Provide valid reasons and documentation supporting your claim.
- Ensure the issue falls under the acceptable refund criteria outlined above.
3. Non-Refundable Cases
Refunds will not be issued in the following situations:
- Client dissatisfaction due to subjective preferences.
- Delay caused by client-side actions or missing inputs.
- Services completed or in the final stages of delivery.
4. Refund Processing
If your refund request is approved:
- Refunds will be processed within 7–10 business days.
- Funds will be returned via the original method of payment.
- You will receive a confirmation email once the refund is issued.
5. Contact Information
For refund inquiries or to submit a request, please contact us at:
Email: Contact@loopsyncsolution.co.uk
Website: https://loopsyncsolution.co.uk