FAQ

Browse our FAQs for quick answers to common questions about our services and support.

Popular Question

Find answers to the most popular questions about our call center services and support.

Is Worldwide a Call Center Agency?

Yes, Worldwide is a professional call center agency offering global communication solutions.
We specialize in customer support, lead generation, and virtual assistance tailored to your business needs.

What Are The Costs of Outsourcing?

The cost of outsourcing varies based on the services required, call volume, and support hours.
We offer flexible pricing plans designed to fit businesses of all sizes and budgets.

What Kinds of Payment Do You Accept?

We accept a variety of payment methods including credit/debit cards, bank transfers, and PayPal.
Our goal is to make the payment process secure, simple, and convenient for every client.

How can telemarketing benefit my business?

Telemarketing helps your business reach potential customers directly, increasing leads and conversions.
It’s a cost-effective way to build relationships, gather feedback, and boost brand awareness.

How do I stay compliant in telemarketing?

Stay compliant in telemarketing by following regulations like GDPR, TCPA, and DNC guidelines.
Partnering with a professional call center ensures your campaigns meet all legal requirements.

What skills do call centre agents need?

Call center agents need strong communication, active listening, problem-solving, and multitasking skills.
They should also be patient, empathetic, and familiar with customer service technologies.